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KMID : 0614820120180020213
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Journal of Korean Academy of Nursing Administration
2012 Volume.18 No. 2 p.213 ~ p.221
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Relationship Between Intra-Organizational Communication Satisfaction and Safety Attitude of Nurses
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Kim Kyung-Ja
Han Jung-Sook
Seo Mi-Sook
Jang Bong-Hee
Park Mi-Mi
Ham Hyung-Mi
Yoo Moon-Sook
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Abstract
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Purpose: Communication in hospitals is one of the major factors in patient safety. So, the purpose of this study was to identify the relationship between intra-organizational communication satisfaction and the safety attitude of nurses in hospitals.
Method: A descriptive survey design with convenience sampling was used. Data collection was done using a self-report questionnaire answered by 278 nurses from one university hospital located in Kyeoung-gi Province, Korea.
Result: Intra-organizational communication satisfaction positively correlated with safety attitude (r=.747, p<.01). Among the 6 sub dimensions of safety attitude, perceptions of management (r=.675, p<.01), job satisfaction (r=.640, p<.01) and teamwork climate (r=.600. p<.01) were strongly related to intra-organizational communication satisfaction. Multiple regression analysis was done to identify explanation power of intra-organizational communication satisfaction against safety attitude. The model was significant (F=48.540, p<.01). Intra-organizational communication satisfaction accounted for 60.9% of variance in safety attitude (Adj =.609).
Conclusions: The results of this study indicate that higher levels of intra-organizational communication satisfaction promote positive safety attitude in hospital nurses and that communication media quality is an important factor in patient safety attitude. Therefore, developing interventions to revitalize intra-organizational communication level based on communication media quality will help in the construction of positive safety attitude in nurses.
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KEYWORD
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Nurses, Communication, Safety
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